Text Message Updates
Give dispatch a text-capable mobile number so we can send service updates when available.
Need towing or Lockouts, Jump Starts & Fuel Delivery around Piney Flats? Our Bristol-based dispatch team can discuss breakdowns, recoveries and vehicle transport along US 11E and nearby roads.
Based in Bristol, VA · Dispatch 24 hours · Truck availability and response time vary
Clear information when you need it most, backed by our advanced dispatch software.
Give dispatch a text-capable mobile number so we can send service updates when available.
For eligible jobs, our dispatch system can text you a link to your service ticket with recorded times and job details.
When job photos are recorded, they can be viewed through the texted service ticket link.
Ticket links come from our dispatch system after your service request is entered; updates and included details vary by job. Call (276) 669-7773 for dispatch assistance.
Piney Flats connects the Bristol and Johnson City areas, with local businesses and residential roads along the US 11E corridor. A vehicle stopped on a busy highway can require a different access plan than one in a parking lot or on a narrow side road. Tell dispatch where the vehicle is, whether it rolls and steers, and where you need it transported.
This page represents our coverage in Piney Flats, not a local branch. The Exit 7 office and repair shop are based in Bristol, Virginia.

Tell us what happened and where you are. Dispatch can recommend the next step and confirm availability.
Tell dispatch whether the vehicle is a car, SUV, pickup or work truck, and if it can roll and steer. We can discuss transport to an appropriate destination.
For common issues such as a dead battery, a flat tire, a lockout or fuel needs, explain the symptoms and where your vehicle is stopped.
A vehicle off a road, stuck on uneven ground or carrying unusual equipment may need more planning. Describe ground conditions and access so dispatch can evaluate resources.
Along US 11E, provide your travel direction, the nearest intersection or business, and a safe access point. On smaller roads, give a cross street or accurate map pin.
These are service areas, not separate offices. View all communities we cover.
Towing, recovery, lockouts, jump starts and fuel delivery in Bristol and surrounding communities. Dispatchers available 24/7.