Text Message Updates
Give dispatch a text-capable mobile number so we can send service updates when available.
Cars, work trucks and larger vehicles need different towing equipment. Exit 7 takes Kingsport-area towing and recovery calls with that in mind.
Based in Bristol, VA · Dispatch 24 hours · Truck availability and response time vary
Clear information when you need it most, backed by our advanced dispatch software.
Give dispatch a text-capable mobile number so we can send service updates when available.
For eligible jobs, our dispatch system can text you a link to your service ticket with recorded times and job details.
When job photos are recorded, they can be viewed through the texted service ticket link.
Ticket links come from our dispatch system after your service request is entered; updates and included details vary by job. Call (276) 669-7773 for dispatch assistance.
Whether the problem happens near an I-26 connection, a commercial facility or a Kingsport neighborhood, giving dispatch accurate vehicle specifications matters. Our broader towing fleet includes equipment for light, medium and heavy-duty needs. We will discuss the vehicle size, its condition, access to the location and which truck is available before confirming a response.
We serve Kingsport from our Bristol, Virginia base. This is service coverage, not a claim of a separate Kingsport office.

Tell us what happened and where you are. Dispatch can recommend the next step and confirm availability.
For cars, SUVs and pickups, tell us the condition of the wheels, transmission and steering, along with any collision damage that affects loading.
For box trucks, commercial vehicles or other large units, have the vehicle type, approximate size, loading status and destination ready. Equipment assignments depend on the job.
vehicle and off-road recoveries can require more than a simple hook-and-go tow. Describe the ground conditions and whether the vehicle is blocking traffic.
For commercial vehicles, note approximate weight, height and whether a load or trailer is involved. For I-26-area breakdowns, share direction, exit and a safe access point.
These are service areas, not separate offices. View all communities we cover.
Towing, recovery, lockouts, jump starts and fuel delivery in Bristol and surrounding communities. Dispatchers available 24/7.