Text Message Updates
Give dispatch a text-capable mobile number so we can send service updates when available.
TENNESSEE TRI-CITIES · JOHNSON CITY
TOWING IN JOHNSON CITY, TN
From an interstate breakdown to a vehicle that will not start at a home or workplace, tell Exit 7 where you are and where you need your vehicle taken.
Based in Bristol, VA · Dispatch 24 hours · Truck availability and response time vary
SMARTER TOWING COMMUNICATION
KNOW WHAT'S HAPPENING.
Clear information when you need it most, backed by our advanced dispatch software.
Your Digital Job Ticket
For eligible jobs, our dispatch system can text you a link to your service ticket with recorded times and job details.
Photo Documentation
When job photos are recorded, they can be viewed through the texted service ticket link.
Ticket links come from our dispatch system after your service request is entered; updates and included details vary by job. Call (276) 669-7773 for dispatch assistance.
EXIT 7 SERVICE AREA
BREAKDOWN HELP WITH A CLEAR PLAN.
Johnson City motorists may call from an I-26 interchange, a busy shopping area or a residential street. Each situation changes how a truck reaches the vehicle and what equipment is needed. Our team can discuss towing, lockouts, jump starts and fuel delivery and recovery requests, including transport between Johnson City and destinations elsewhere in the Tri-Cities region. We provide arrival and pricing details based on the specific call.
GOOD TO KNOW
Johnson City is within our advertised regional service area. Our repair shop and home base are in Bristol, Virginia.
HOW WE CAN HELP
TOWING & Lockouts, Jump Starts & Fuel Delivery.
Tell us what happened and where you are. Dispatch can recommend the next step and confirm availability.
Breakdown towing
When a vehicle cannot be safely driven, tell us if it starts, rolls and steers, and whether it is parked off the road or still near moving traffic.
lockout, jump-start and fuel-delivery calls
A dead battery, flat tire, fuel problem or lockout may call for a jump start, lockout or fuel delivery rather than a full tow. Describe the exact issue to dispatch.
Recovery & regional transport
For a vehicle needing winching or a longer trip to a repair destination, explain any road access concerns and give both pickup and drop-off addresses.
BEFORE YOU CALL
A FEW DETAILS SAVE TIME.
For a breakdown near I-26, share the exit, travel direction and nearby landmark. At a large business, give the entrance or parking area so the truck can find you.
- Exact location and safest accessible pickup spot
- Vehicle year, make, model and condition
- Where you want the vehicle taken
- Any damage, blocked wheels or unusual recovery needs
EXPLORE NEARBY COVERAGE
OTHER AREAS WE SERVE.
These are service areas, not separate offices. View all communities we cover.