Text Message Updates
Give dispatch a text-capable mobile number so we can send service updates when available.
OUR HOME CITY · BRISTOL, VIRGINIA
TOWING IN BRISTOL, VA
Based right here in Bristol, Virginia, Exit 7 combines dispatchers available 24/7 for towing, lockouts, jump starts and fuel delivery with a local automotive repair shop.
Based in Bristol, VA · Dispatch 24 hours · Truck availability and response time vary
SMARTER TOWING COMMUNICATION
KNOW WHAT'S HAPPENING.
Clear information when you need it most, backed by our advanced dispatch software.
Your Digital Job Ticket
For eligible jobs, our dispatch system can text you a link to your service ticket with recorded times and job details.
Photo Documentation
When job photos are recorded, they can be viewed through the texted service ticket link.
Ticket links come from our dispatch system after your service request is entered; updates and included details vary by job. Call (276) 669-7773 for dispatch assistance.
EXIT 7 SERVICE AREA
LOCAL TRUCKS. A LOCAL REPAIR SHOP.
Our operation is based at 200 Travelite Road in Bristol. Whether you are dealing with a breakdown near an I-81 interchange, on a neighborhood street, or in a commercial parking lot, give dispatch the location and vehicle information so we can discuss the appropriate response. If the car also needs mechanical work, ask about towing it to our Bristol repair facility.
GOOD TO KNOW
Bristol, Virginia is our operating home base—not a satellite or borrowed location. Call ahead before bringing a vehicle for repair.
HOW WE CAN HELP
TOWING & Lockouts, Jump Starts & Fuel Delivery.
Tell us what happened and where you are. Dispatch can recommend the next step and confirm availability.
Towing & transport
Discuss light-duty vehicle towing, longer trips, or moving an inoperable car from a road shoulder or parking location. Let us know whether the vehicle rolls and steers.
Recovery, Lockouts & Jump Starts
For a flat tire, a jump start, lockout, fuel issue or a vehicle that needs winching, explain the situation and whether the vehicle is in a safe, accessible location.
Repair shop support
Our Bristol repair shop handles mechanical-service inquiries, including brakes, engine concerns and drivetrain work. The office operates Monday–Friday, 8 AM–5 PM.
BEFORE YOU CALL
A FEW DETAILS SAVE TIME.
If you are on I-81, have the exit number, direction of travel and nearest safe stopping point ready. For a vehicle at home or a business, a clear street address works best.
- Exact location and safest accessible pickup spot
- Vehicle year, make, model and condition
- Where you want the vehicle taken
- Any damage, blocked wheels or unusual recovery needs
EXPLORE NEARBY COVERAGE
OTHER AREAS WE SERVE.
Bristol, TN Abingdon, VA Kingsport, TN Johnson City, TN Blountville, TN Bluff City, TN Piney Flats, TN
These are service areas, not separate offices. View all communities we cover.