Text Message Updates
Give dispatch a text-capable mobile number so we can send service updates when available.
ACROSS THE STATE LINE · BRISTOL, TENNESSEE
TOWING IN BRISTOL, TN
A breakdown doesn't care which side of State Street you are on. Our Bristol-based dispatch team takes towing, lockout, jump-start and fuel-delivery calls from both Bristol, Tennessee and Bristol, Virginia.
Based in Bristol, VA · Dispatch 24 hours · Truck availability and response time vary
SMARTER TOWING COMMUNICATION
KNOW WHAT'S HAPPENING.
Clear information when you need it most, backed by our advanced dispatch software.
Your Digital Job Ticket
For eligible jobs, our dispatch system can text you a link to your service ticket with recorded times and job details.
Photo Documentation
When job photos are recorded, they can be viewed through the texted service ticket link.
Ticket links come from our dispatch system after your service request is entered; updates and included details vary by job. Call (276) 669-7773 for dispatch assistance.
EXIT 7 SERVICE AREA
ONE CALL FOR BOTH BRISTOLS.
Drivers on the Tennessee side may need assistance on local streets, along major corridors such as US 11E and US 11W, or at a business parking lot. We can discuss an appropriate tow destination on either side of the state line. Tell our dispatcher where you are, where you need to go and whether the vehicle is safe to access.
GOOD TO KNOW
Our physical shop is in Bristol, VA. Bristol, TN is part of our service coverage, not a separate storefront.
HOW WE CAN HELP
TOWING & Lockouts, Jump Starts & Fuel Delivery.
Tell us what happened and where you are. Dispatch can recommend the next step and confirm availability.
Cars, SUVs & pickups
Call about standard towing or moving a non-running vehicle. Describe any damage, low ground clearance or locked wheels that could affect loading.
Lockouts, Jump Starts & Fuel Delivery
If the problem is a battery, tire, lockout or fuel emergency, describe it first. Dispatch can discuss whether Lockouts, Jump Starts & Fuel Delivery or a tow makes more sense.
Transport across the state line
Need a vehicle moved toward a repair facility in Virginia or elsewhere in the region? Provide your pickup and destination addresses for service and price information.
BEFORE YOU CALL
A FEW DETAILS SAVE TIME.
If you are near the Tennessee–Virginia line, say which side you are on and give a business name, cross street or landmark. That detail can prevent a costly wrong turn.
- Exact location and safest accessible pickup spot
- Vehicle year, make, model and condition
- Where you want the vehicle taken
- Any damage, blocked wheels or unusual recovery needs
EXPLORE NEARBY COVERAGE
OTHER AREAS WE SERVE.
Bristol, VA Abingdon, VA Kingsport, TN Johnson City, TN Blountville, TN Bluff City, TN Piney Flats, TN
These are service areas, not separate offices. View all communities we cover.