Text Message Updates
Give dispatch a text-capable mobile number so we can send service updates when available.
For towing, recovery or Lockouts, Jump Starts & Fuel Delivery around Bluff City, contact our Bristol-based dispatch team with your vehicle information and location.
Based in Bristol, VA · Dispatch 24 hours · Truck availability and response time vary
Clear information when you need it most, backed by our advanced dispatch software.
Give dispatch a text-capable mobile number so we can send service updates when available.
For eligible jobs, our dispatch system can text you a link to your service ticket with recorded times and job details.
When job photos are recorded, they can be viewed through the texted service ticket link.
Ticket links come from our dispatch system after your service request is entered; updates and included details vary by job. Call (276) 669-7773 for dispatch assistance.
Bluff City sits near US 19E, Highway 44 and the South Fork Holston River. Whether you are stopped on a main route, a neighborhood road or near a business driveway, sharing your travel direction and a clear pickup location helps dispatch plan the response. If the vehicle is off pavement or has wheel damage, let us know before a truck is assigned.
This page represents our coverage in Bluff City, not a local branch. The Exit 7 office and repair shop are based in Bristol, Virginia.

Tell us what happened and where you are. Dispatch can recommend the next step and confirm availability.
Tell dispatch whether the vehicle is a car, SUV, pickup or work truck, and if it can roll and steer. We can discuss transport to an appropriate destination.
For common issues such as a dead battery, a flat tire, a lockout or fuel needs, explain the symptoms and where your vehicle is stopped.
A vehicle off a road, stuck on uneven ground or carrying unusual equipment may need more planning. Describe ground conditions and access so dispatch can evaluate resources.
Near US 19E or Highway 44, share the closest intersection, direction of travel and any access restrictions. If you can safely do so, give dispatch a map pin or nearby landmark.
These are service areas, not separate offices. View all communities we cover.
Towing, recovery, lockouts, jump starts and fuel delivery in Bristol and surrounding communities. Dispatchers available 24/7.